Call or Text: (828) 616-9333

Let’s Talk

The initial consultation is completely free. Tell me what you’re dealing with — I’ll tell you honestly whether I can help and what it would cost. Most people feel better just having talked to someone who knows the local landscape.

Call or Text
Hours
Mon–Fri 8am–6pm
Saturday 9am–1pm
Sunday Closed
Service Area
Watauga · Ashe · Avery
Alleghany · Mitchell · Wilkes

What happens after you reach out

1
Martin contacts you personally within one business day
2
Free 20–30 minute consultation to understand your situation
3
Clear quote provided before any work begins
4
Scheduled within one week of agreement

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The NC High Country

Six counties across the High Country — from Boone and Blowing Rock to West Jefferson, Newland, Spruce Pine, and beyond.

Storm clouds over NC High Country mountain ridges

Serving the NC High Country

Watauga · Ashe · Avery
Alleghany · Mitchell · Wilkes

Frequently Asked Questions

Still wondering if I’m the right fit? These are the questions I hear most often.

A free 20–30 minute phone or in-home conversation to understand your situation. I’ll listen, ask the right questions, and give you an honest assessment of whether my services are a good fit — with no obligation to proceed.
Yes — frequently. Many of my clients are adult children living outside the area who need a trusted local contact for their aging parent. I can serve as your eyes and ears on the ground, coordinating care, attending appointments, and keeping you informed.
I typically schedule within one week of agreement. In urgent situations — post-hospital discharge, a fall, a sudden change in condition — I do my best to respond within 24–48 hours.
HCSS is a private-pay service and does not bill Medicare or Medicaid directly. Some long-term care insurance policies may reimburse for care navigation and home modification services — I’m happy to provide documentation to support a claim. Contact your insurer to confirm your policy details.
I serve six counties across the NC High Country: Watauga, Ashe, Avery, Alleghany, Mitchell, and Wilkes. Travel is factored into my pricing by zone — I’ll always be upfront about any travel charges before work begins.
Yes. Whether it’s a sudden hospitalization, a family member who can no longer safely live alone, or a situation that just got overwhelming overnight — call or text me directly at (828) 616-9333. I’ll do my best to respond the same day.
Home care agencies provide hands-on personal care — bathing, dressing, medication administration. I provide coordination, advocacy, aging-in-place modifications, and document organization. I complement home care agencies and am happy to help coordinate those services when needed.

Ready to take the first step?

The consultation is free. The conversation is confidential. And there’s no obligation to continue.